Information We Collect
When you register or use the zge20 platform, we may collect the following information:
- Account information — full name, email address, phone number, and encrypted password.
- Device and browser information — device type, operating system, browser version, IP address, and access log data.
- Payment information — local payment methods such as Boost and GrabPay, along with transaction records in Malaysian Ringgit (MYR). We do not store full card numbers.
- Cookies — small files stored on your device to enhance your browsing experience and enable personalisation features.
- Usage data — pages visited, session duration, game preferences, and interactions within the platform.
All data collection is carried out lawfully and aimed at improving our services for users in Malaysia.
How We Use Your Information
Zge20 uses the information collected for the following purposes:
- Verifying identity and processing new account registrations.
- Processing deposit and withdrawal transactions in MYR securely.
- Sending notifications related to your account, promotions, and platform updates.
- Analysing usage patterns to improve platform quality and the overall user experience.
- Detecting and preventing fraud, unauthorised use, and suspicious activity.
- Complying with legal requirements and regulations applicable in Malaysia.
We will not use your information for any other purpose without your prior consent.
Cookies & Tracking
Zge20 uses first-party cookies to store session preferences, language settings, and encrypted login information. Analytical cookies are used to understand how users interact with the platform.
You can manage or disable cookies through your browser settings. However, doing so may affect certain features on the platform.
We do not use third-party cookies for advertising purposes without user consent.
Data Storage & Security
Zge20 user data is stored on secure servers with SSL encryption and the latest security protocols. We restrict internal access to sensitive information and conduct regular security audits.
Account information is retained for as long as your account remains active. Once an account is closed, data will be deleted within the stipulated timeframe unless required by law to be retained longer.
While we take reasonable precautions, no digital system is 100% secure. Users are encouraged to use strong passwords and to never share their login credentials.
Sharing Information with Third Parties
Zge20 does not sell or rent users' personal information to any third party for marketing purposes. However, we may share information in the following limited circumstances:
- Approved payment processors to facilitate secure MYR transactions.
- Legal authorities where required by court order or Malaysian regulations.
- Technical service providers who assist in platform operations under strict confidentiality agreements.
All third parties involved are required to uphold data protection standards equivalent to our own.
User Rights
As a zge20 user in Malaysia, you have the following rights regarding your personal data:
- Access — You may request a copy of the personal information we hold about you.
- Correction — You have the right to request corrections to any information that is inaccurate or incomplete.
- Deletion — You may request the deletion of your personal data, subject to applicable legal requirements.
To exercise any of these rights, please contact our customer support team via the FAQ or log in to your account to manage your privacy settings directly.
Policy Updates & Contact Us
Zge20 reserves the right to update this Privacy Policy from time to time in line with changes in legislation or platform practices. Users will be notified of any significant changes via email or in-app notification.
The effective date of this policy is based on the version displayed on this page. Continued use of the platform after any changes are published constitutes your acceptance of the updated policy.
If you have any questions regarding your data privacy, please refer to the FAQ us or log in to your account to access user support. Our support email address: [email protected] (display only, not clickable).